Diversity Basics: Foundations

Diversity—along with the complementary concepts of equity, and inclusion—impact your wellbeing, regardless of your background. Having a firm grasp on these terms is essential not only for a healthy workplace, but ultimately a healthier way of living. This course will introduce you to diversity, equity, and inclusion (DEI). By the time you’ve finished this course, you’ll be better equipped to understand the importance of DEI and take action to support diversity initiatives in the workplace.

Developing Your Employees

Investing in your employees is crucial to enhancing your company's culture and performance. Employers expect loyalty from their employees, and employees reciprocate with the same expectations from their employer. A high salary alone may not attract top talent, as factors like professional growth and opportunities for advancement hold greater weight for many skilled individuals. After introducing the concept of employee development, this course will provide guidance for creating a development plan that empowers professional growth, and instruction for monitoring and reviewing results.

How Great Leaders Solve Problems

Leaders wear many hats in the workplace—coach, facilitator, and strategist are just a few. But when it comes to meeting goals and objectives, problem-solver is one of their most important roles. As problem-solvers, effective leaders take proactive measures to avoid issues, address them when they arise, and keep their teams moving forward. A good leader possesses strong problem-solving skills, but a great leader also develops these skills in employees. They also foster a work environment that elicits creative solutions from their teams. So, what skills and strategies do effective leaders employ when facing workplace problems? In this course, you’ll learn the fundamentals of problem prevention, detection, and resolution. You’ll also learn how to solve problems more effectively as a team by communicating effectively, facilitating creative brainstorming, and removing barriers.

When to Ask Your Boss for Help

Have you ever had to wrestle with whether to ask your boss for help? On the one hand, you don’t want to waste your boss’s time. On the other hand, some issues could benefit from your boss’s authority, expertise, or perspective. This course will help you determine when to bring issues to your boss. In addition, you’ll learn the best ways to get the help you need when you do escalate an issue.

5-Day Challenge to Improve Your Mental Health

Mental health is essential and affects all aspects of our lives, but we often neglect it for other priorities, which can lead to burnout, isolation, or illness. This Mental Health Awareness Month, take a 5-day challenge that explores different facets of mental health and includes simple exercises to improve emotional well-being in less than 15 minutes a day. The lessons are available for future reference, and additional resources are available at the end of the course.

A Guide to Managing Remote Teams

You’ve managed teams before—but never in a remote environment. What can you do to set your employees—and yourself—up for success? Will your go-to strategies be as effective? This course helps managers transition from in-person to virtual workspaces. Overhaul your management toolkit with targeted techniques for hiring, increasing accountability, improving communication, and keeping remote workers connected.

Leading Through Difficult Times

As a business owner, it's important to be prepared for unexpected events like data breaches, natural disasters, and workplace violence. These crises can be scary and can cause chaos, but with the right preparation, you can navigate them successfully. Our course on crisis management will equip you to lead through difficult times. We'll explore each stage of crisis management, from preparation to response and recovery. You'll learn the critical steps you need to take to protect your employees and your business. Don't let a crisis catch you off guard – sign up for our course today and gain the skills you need to lead confidently through any challenge.

A Guide to Effective Meetings

Unnecessary and unproductive meetings waste significant time in the workplace. Yet we all rely on meetings to communicate and collaborate with our teams, coworkers, and clients regularly. This course provides a guide to effective meetings—from both the meeting facilitator’s and participant’s perspective. As a meeting facilitator, you’ll learn about your role and responsibilities, including how to create a meeting agenda, encourage equal participation, keep a meeting on topic, and build consensus or manage conflict in meetings. As a meeting participant, you’ll learn how to speak up in meetings, voice disagreement respectfully, and be a model attendee.

Change Management for Project Managers

Creating a perfect, fixed project plan can actually cause your team to fumble—or even fail. Instead of trying to predict every upcoming adjustment, experienced project managers know how to anticipate changes and integrate them into existing plans. This course will give you a solid understanding of change management for project managers. After a brief overview of what the change management process looks like, you’ll learn how to analyze impact and earn support from your team. By the end, you’ll have a better understanding of how to implement project changes.

The Complete Guide for New Professionals

Congratulations on navigating through the intense interview process, handling the delicate dance of negotiations, and saying 'yes' to the job offer. As the dawn breaks on the first day of this new journey, it's completely natural to find yourself in a whirlpool of emotions. Securing a significant role early in your professional path is an exhilarating achievement, tinged with a spectrum of emotions — from the thrill of a fresh start and a sense of accomplishment to the butterflies of anticipation and the whispers of uncertainty. This course is here to be your ally as you step into this new phase. Embark on your journey by absorbing strategies that will help you shine in the initial weeks of your new role. You'll also discover how to weave a web of professional connections that will be the bedrock of your success both now and as you forge ahead. Concluding this guide, you'll find actionable advice that will help you transition seamlessly from being the 'new kid on the block' to a 'soaring talent,' all while elevating your skills and shaping your career trajectory.

Develop a Thriving Team

Your team is your greatest asset, and as a manager, you’re responsible for their success—yet the roadmap to achievement is often murky. In this course, you’ll learn how to talk to employees about their values and goals, identify gaps in your team’s skills, and training techniques for different types of employees. You’ll also review meeting and coaching methods to develop your employees. These lessons will help you become a partner and successful facilitator in your team’s career development—and help you thrive—together.